How to Measure Business Performance

So how are we going to measure the business performance when global business activities differ by organization and industry. You will have to tailor your KPIs to the specific activity of the company, department, unit, and even team. For you to get any performance upgrades in your organization the performance indicator has to:

• Guide immediate and short-term goals for the organization. KPIs are hourly, daily, weekly, monthly and could also be by iteration depending on the framework you have decided to use (Agile, XP, Scrum, Waterfall) for your projects. Unlike using end-of-year results, they have to be collected more frequently to improve activities and management decision-making.

• Include specific quantitative and qualitative measures. KPIs have to provide clear measures for employees and teams. They must encompass the entire organization no matter how big or small.

Activities Tracked by KPIs



For many companies, examining these specific measures or KPIs is important to define and track business activities. While there are hundreds if not thousands of potential KPIs depending on the company size, geographic locations and company activities. They will also differ by departmental, unit, and team activities. Some organizations (depending on size) will have specialized departments for which quantitative measures must be created.

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